This is a one-time only replacement and does not include replacement of cushion. Simply call your Carpet One Floor & Home® retailer within the time frame of the warranty and indicate you wish to choose another SelectAFloor™ flooring of the same product category under The Beautiful Guarantee®. This is a replacement warranty and does not apply to matters covered by other warranties.
Replacement includes material and labor. Labor to move furniture, permanent construction (built-ins such as cabinets and bookcases), equipment, or electronics is the responsibility of the customer. This warranty applies to installations in owner occupied residential settings.
No replacement will be made with respect to carpet that has been glued down, flooring subjected to abuse, vandalism, alteration; or damage caused by smoke, fire, flood, wind, lightning, or any other casualty event. This warranty applies only to the original purchaser of a Carpet One Floor & Home® style flooring that has been professionally installed by a Carpet One Floor & Home® retailer or Carpet One Floor & Home® authorized independent installer.